TrackElf ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.
Account information: When you register, we collect your name, email address, and password. Passwords are stored using bcrypt hashing — we never store plain-text passwords.
Inventory data: We store the inventory information you enter, including brand names, models, quantities, purchase dates, and costs. This data is associated with your account and store(s).
Usage data: We collect basic analytics such as pages visited, features used, and device type. This helps us improve the service.
Payment information: We do not store your credit card details. All payments are processed securely through Stripe.
Free plan: Your inventory data is stored locally on your device using browser localStorage. This data never leaves your device unless you choose to export it.
Pro & Business plans: Your data is stored in encrypted cloud databases. We use industry-standard encryption (TLS/SSL) for data in transit and at rest.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share data with:
Under GDPR and UK data protection law, you have the right to:
To exercise these rights, contact us at [email protected].
We retain your account data for as long as your account is active. If you delete your account, we will permanently delete your personal data and inventory within 30 days, except where we are required to retain data for legal or accounting purposes.
We use essential cookies to maintain your login session and remember your preferences. We do not use tracking cookies for advertising. For more details, see our Cookie Policy.
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on our website. The "Last updated" date at the top indicates when this policy was last revised.
If you have any questions about this Privacy Policy or our data practices, please contact us at [email protected].